Here’s a quick guide on how to add and remove the credit card details in Office 365.

How to add a new credit card to Office 365

    1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
    2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
    3. In the admin center, choose Billing > Subscriptions.
      Screen shot of the Billing menu in the Office 365 Admin Center with Subscriptions selected. Screen shot of the Billing menu in the new Office 365 Admin Center with Subscriptions selected.

 

    1. Select the subscription you want to pay for with the new card, and choose Change payment details.Screenshot showing the "Change payment details" link.

 

    1. Choose the drop down arrow under Add or select a payment method and select New credit card.Screenshot of the dropdown menu with "New credit card" selected

 

  1. Enter the information for the new card, and then choose Submit.

    NOTE: The new card will only be used for the Office 365 subscription you selected in step 4. If you have other subscriptions that you want to use the new card for, follow the steps in this article to change the card for each subscription.

How to remove a credit card from Office 365

NOTE: You can remove a credit card, as long as you don’t have an outstanding balance on the card and you’re not using it to pay for an active subscription.

    1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
    2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
    3. In the admin center, choose Billing > Subscriptions.Your screen might look like either of the following screenshots:
      Screen shot of the Billing menu in the Office 365 Admin Center with Subscriptions selected. Screen shot of the Billing menu in the new Office 365 Admin Center with Subscriptions selected.

 

    1. Select any subscription, and then choose Change payment details.
      Screenshot showing the "Change payment details" link.

 

    1. Choose the drop down arrow under Add or select a payment method and select the card you want to delete.
    2. Choose Remove.
      Screenshot showing the "Edit details" link on the Change payment details page

 

  1. Choose Remove again to delete the card.
    Screenshot showing the Remove and Cancel buttons.

    NOTES: You won’t be able to remove a card if it’s currently being used to pay for a subscription. If you try, you’ll get a message that looks like this:

    Screenshot showing the error message that appears if you're using the card to pay for an active subscription: "[Card number] is being used for the following: [Subscription name]"

    To remove the card, choose Back and follow the steps in this article to change the card you’re using to pay for the subscription. Then try removing the card again.

Microsoft have a complete guide on how to manage your credit card in Office 365 which you can find right here.

If you need help with your Office 365 migration or if you have other IT support questions and queries then do get in touch today.